Let residents start with the task.
Make service requests, permit information, payments and meeting records easy to find by subject. Give each task its requirements, responsible contact and next step, with forms that work on phones and keyboards.
Municipal & local government
A public website organized around the request a resident needs to make.
Better fit. Lower total cost.
We build local-government websites around resident tasks and the staff who handle them. A shared website and request desk can replace separate publishing, form and service-tracking subscriptions at a lower total cost.
Example customer journey
A path to participation
- 01Find the service or issue↓
- 02Add the location and required details↓
- 03Receive a reference and follow the status↗
Website and software
What we can build
Show who owns the request and what happened.
Route a non-emergency request to the responsible team, attach the location and supporting details, and track assignment through closure. Staff can publish status updates and see repeat requests about the same place.
A project we could build
A missed-collection request from report to closure
Give residents a short location-based request, route it to the collection team and let staff record the response and update the resident.
What it could replace
- The website, forms and service-request functions included in scope
- Work-order or notification subscriptions whose used functions are replaced
Costs to account for
- Hosting, backups, file storage and message delivery
- Map, address or payment services where the selected tasks require them
Include data migration, accessibility testing, records handling, service ownership and support in the full-cost comparison. The proposed first request is non-emergency; broader department systems can be assessed separately.
Cheaper and better
Lower platform costs with a request residents can follow.
Bring publishing, forms and request tracking into one scoped system so separate platform fees can be retired. The aim is lower total cost and clearer accountability: residents have a reference and staff can see the responsible team, current status and next action.
Compare the full cost: Augmere’s price, migration, hosting, support and any services you retain. Count staff time saved separately from subscription savings.
How we compare price and performanceCompare your options
Get a better setup.
Pay less for it.
Send your website, an agency quote or the software you pay for. We’ll compare the complete cost and the improvements a custom build can deliver.
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